REFUND AND RETURN POLICY AT CDT WOODTURNING, WE STRIVE TO PROVIDE HIGH-QUALITY WOODTURNING PRODUCTS AND ENSURE YOUR SATISFACTION WITH EVERY PURCHASE.

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, WE OFFER THE FOLLOWING REFUND AND RETURN POLICY: 

1. REFUNDS: 

WE OFFER REFUNDS FOR PRODUCTS RETURNED WITHIN 15 DAYS OF THE PURCHASE DATE.
TO BE ELIGIBLE FOR A REFUND, THE ITEM MUST BE UNUSED, IN ITS ORIGINAL CONDITION, AND IN THE ORIGINAL PACKAGING.
ONCE WE RECEIVE YOUR RETURNED ITEM, WE WILL INSPECT IT AND NOTIFY YOU OF THE STATUS OF YOUR REFUND.
IF APPROVED, WE WILL INITIATE A REFUND TO YOUR ORIGINAL METHOD OF PAYMENT.
PLEASE NOTE THAT IT MAY TAKE SEVERAL DAYS FOR THE REFUND TO BE PROCESSED AND REFLECTED IN YOUR ACCOUNT. 

2. RETURNS: 

IF YOU NEED TO RETURN A PRODUCT FOR ANY REASON, PLEASE CONTACT US AT CDTWOODTURNER@GMAIL.COM TO INITIATE THE RETURN PROCESS.
YOU WILL BE RESPONSIBLE FOR PAYING THE SHIPPING COSTS FOR RETURNING YOUR ITEM.
SHIPPING COSTS ARE NON-REFUNDABLE.
DEPENDING ON YOUR LOCATION, THE TIME IT MAY TAKE FOR YOUR EXCHANGED PRODUCT TO REACH YOU MAY VARY. 

3. DAMAGED OR DEFECTIVE ITEMS:
IF YOU RECEIVE A DAMAGED OR DEFECTIVE ITEM, PLEASE CONTACT US IMMEDIATELY TO ARRANGE FOR A REPLACEMENT OR REFUND.
WE MAY REQUIRE PHOTO EVIDENCE OF THE DAMAGE OR DEFECT TO PROCESS YOUR REQUEST. 

4. CUSTOM ORDERS: 

CUSTOM-MADE OR PERSONALIZED ITEMS MAY NOT BE ELIGIBLE FOR RETURN OR REFUND UNLESS THEY ARE DEFECTIVE OR DAMAGED. 

5. EXCHANGES: 

WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED.
IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, PLEASE CONTACT US TO ARRANGE FOR A REPLACEMENT. 

6. CONTACT US: 

IF YOU HAVE ANY QUESTIONS, CONCERNS, OR REQUESTS REGARDING OUR REFUND AND RETURN POLICY, PLEASE CONTACT US AT CDTWOODTURNER@GMAIL.COM. 

BY MAKING A PURCHASE FROM CDT WOODTURNING, YOU AGREE TO COMPLY WITH THIS REFUND AND RETURN POLICY.
WE RESERVE THE RIGHT TO UPDATE OR REVISE THIS POLICY AT ANY TIME.
ANY CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING ON OUR WEBSITE.